Recent Posts

What It Means To Be a Preferred Vendor for Insurance Companies

1/24/2020 (Permalink)

Business Communication Connection People Concept Did you know that we are a Preferred Vendor for many insurance companies

One of the main benefits of choosing SERVPRO for restoration services in West Falmouth, ME, is that the company is the preferred vendor for most insurance companies. This title often indicates that the restoration company has met a set of criteria pertaining to compliance and quality standards. The preferred vendor program also leads to a good relationship between the vendor and the insurance agent, streamlining the claims process and minimizing complications for all parties involved. Here is some general information on how a company becomes a preferred vendor and the benefits of being a part of the program.

How To Become a Preferred Vendor

The steps to becoming a preferred vendor can vary depending on the insurance company, but here are several steps that are usually required:

Application Process: Each insurance provider has its own unique application process, so vendors need to register separately with each company. The paperwork may ask for a tax identification number, the name of the company, the business structure, and a list of provided services.
Describe Qualifications: Some applications may allow the vendor to upload a document or give space for including any qualifications and incentives. This section should be drafted carefully, with attention to qualification a business owner or insurance agent would be interested in.
Wait for an Opening: The next step is to simply wait for a response. Some insurance companies will simply accept the application and provide work while others will then require the applicant to bid for a job.

Benefits of the Preferred Vendor Program

The main benefit of being a preferred vendor for companies is being supplied with plenty of work. In return, the vendor often agrees to reasonable pricing, consistent performance, and reduced claim costs. This ensures the client receives high-quality services while also meeting the needs of the insurance agent.
Being a preferred vendor isn’t just a phrase companies like SERVPRO use to make them sound professional. Rather, this term indicates an expectation for exceptional quality and a mutually beneficial partnership between insurance companies and vendors.

How Fast Can Mold Grow?

1/10/2020 (Permalink)

Mold growth in the corner of a building Mold growth in Falmouth Foreside, ME

If your property in Falmouth Foreside, ME, has suffered water damage, you may be concerned about the potential for mold growth. Since mold spores live everywhere, it is especially important to address any wet areas after a water leak or flood. Mold spores travel through the air and attach to damp surfaces, which can lead to mold colonies if left treated.

Important Tips to Remember About Mold Include the Following:

  • Mold can establish itself in as little as 24 to 48 hours.
  • Mold thrives in areas with high humidity, dim lighting, and low air circulation.
  • Mold can form colonies in as little as 1 to 12 days.

Mold Growth

If you suspect that mold is growing in your building, it's crucial to check areas that have sustained water damage. Whether the water is from a small, consistent leak or a major disaster, it can lead to conditions that foster mold. When the mold spores land in the correct environment, they begin feeding and breaking down materials such as wood, carpet, fabric, and sheetrock. This can lead to structural damage if not taken care of.

Mold Remediation

Professional cleanup and remediation services are essential to effectively handle mold growth, as experts have specialized equipment and training to detect and remediate the situation. Not only is it imperative to remove the existing mold, but it's also important to fix the source of the water feeding the mold. If the source of the water isn't addressed, the mold will return and cause more damage, so this is a crucial step in mold prevention.
Since mold can spread so quickly once it is established, responding as soon as possible is your best bet. A fast response lessens the damage and saves you money in the long run. Professionals in the industry have the knowledge and tools to remediate the mold and water damage and return your property to a clean, safe state.

3 Things To DO After a Fire in Your Facility

12/30/2019 (Permalink)

A fire destroyed five stores Fire damage in Windham, ME

3 Things To DO After a Fire in Your Facility

The emergency responders have wrapped up the scene, and you are staring at a charred shell that used to be your business. Now, all you can think about is fire restoration and how soon you can open your doors again. However, you may be getting a little ahead of yourself. While you may be driven to start cleanout and demolition immediately, there are at least three things you need to do right away to protect your insurance claim and your recovery effort.

  1. Call Your Insurer
  2. Don't Touch Anything
  3. Hire a Mitigation Crew

Call Your Insurer

After dialing 911, your fire insurance company should be the first call you make. By calling quickly, you can help ensure that an adjuster will get out to your property at their earliest convenience. For many insurers, they try to get an adjuster out to the premises within a few days of the incident, which is why early notification is best.

Don't Touch Anything

Next, avoid touching anything until after the scene has been documented. While fire restoration may be the only thing you can think about, know that messing with too much before the adjuster is able to see the damage in-person can compromise your official claim. While that doesn't mean you have to avoid the entire building altogether, it does mean that you should stay clear of the affected areas.

Hire a Mitigation Crew

Last, hire a Windham, ME, fire mitigation company to seal any weak spots or points of entry in the building. An insurer will be looking to make sure that you did everything in your power to reduce the risk of greater property loss. Also, if you find the right one-stop restoration shop, you may only need one company for mitigation, fire and smoke cleaning and restoration.
In order to move ahead with fire restoration work, you need to make a successful claim to your insurer, which is often dependent on your ability to show forethought and patience. Follow the steps above to both protect and preserve your insurance coverage.

Effective Steps to Prevent Flooding in Your Building

12/23/2019 (Permalink)

The hands of a worker fixing a rain gutter Make sure rain gutters are diverting water away from the building

You can't control the weather, but there are ways you can reduce the risk of having high water in your Gorham, ME, building. With careful planning and a focused effort, you can save your company a lot of money and hassle. Follow these guidelines to keep unwanted water away from your facility.

Do Some Inspecting

If your building is getting along in years, it may be a good time to make sure different systems are performing well. You should even inspect these areas if you didn't install them too long ago. For flood prevention, each year, you should do the following:

  • Check the roof for weak spots, missing shingles or damage.
  • Inspect the pipes in your plumbing system for cracks or leaks.
  • Make sure rain gutters and downspouts are diverting water away from the building.
  • Check windows and the foundation to ensure water can't seep through.

Think About Landscaping

The property surrounding your building could play a role as you try to stop flooding. Planting trees around the edge of the property could help block floodwater. Also, using native plants and thick mulch can soak up heavy rains. Make sure the yard is graded properly and slants away from the building.

Elevate the building

If you work in an area prone to high water and flooding, you should consider raising the entire building off the ground a few feet. This is an expensive process, but it could be worth it when heavy rains increase water levels and threaten your workplace.

Ask the Experts

If you need further information on how to prevent water damage, talk to a professional flood remediation company. These experts know how to clean up after flooding, but they also understand effective ways to keep water away.
Don't put your building at risk when high water rears its ugly head. Take these measures so you can avoid costly damage.

Water Damage Cleanup

12/12/2019 (Permalink)

Drying equipment in a home Water cleanup in a Westbrook, ME home

Water Damage Cleanup

When unexpected water seeps into your Westbrook, ME, home, especially from flooding, safety should always be the top priority. While your belongings are precious, ensuring it is safe to be in the home is more important. Even a broken pipe could affect the electrical system, creating potential hazards. After you have verified there is no visible structural damage, foundation issues or electrical damage, you can begin the cleanup.

Ensure a Safe Cleanup

When there is a lot of water in home, it’s best to contact your insurance company and a water damage expert. Before cleanup can begin, turn off the power and unplug electronics. Furniture and other wet items should be removed. After the situation has been assessed, the following are basic steps for cleaning up the damage.

Eliminate the Water – Getting rid of as much water as possible is vital to a successful cleanup. The old standards like towels and mops can be used if the water is from a broken pipe. If there is flooding or sewage backup, use a wet/dry vacuum or rent a sump pump.
Allow for Amply Drying Time – Once the visible water is cleaned up, it’s time to get rid of the moisture you can’t see. If it isn’t humid out, open the windows to help your home dry out. Use fans and a dehumidifier to speed up the process.
Disinfect Everything – Dry time can last a couple of days depending on the extent of the damage. Once everything is dry, sanitizing is the next step. Any area that has been in contact with water needs to be disinfected.

Avoid Secondary Damage

If your home isn’t thoroughly dried and clean, secondary damage can quickly begin to take root. Since water can sneakily be hidden within and behind walls and flooring, if it is missed, it can create the perfect conditions for mold growth or begin to rot wood or corrode metal, which could affect your home’s integrity.
Although a broken pipe can feel like an overwhelming, quick action can keep damage from spreading. To stop that from happening, count on help that is Faster to any size disaster.

5 Keys for Safe Cooking

11/27/2019 (Permalink)

man holding fire extingisher Kitchen fire safety is priority during the holidays.

Whenever you first began to cook at home, you were probably given several important tips to keep in mind. Chances are this advice is still valid today. Here are some keys to safe cooking that will probably never go out of style.

Keep Clutter to a Minimum.

It's hard to stay safe when bowls, ingredients, salt and pepper shakers and wrappers mess up your counter tops.


Know Where the Fire Extinguisher Is Located.

If a grease fire starts you want to be able to grab a fire extinguisher quickly, particularly one labelled B that is effective on hot oils.


Stay in the Cooking Area.

Leaving an open flame unattended is a bad practice and the cause of many home fires.


Heed Alarms and Smoke Detectors.

Your stove and your home should be equipped with working alarms that alert you to possible fire damage.


Keep Flammables Away.

The cooking area should never be a place to store gasoline, fire starter or other flammable items.

Make Fire Safety a Priority


Be sure to share these safe cooking tips with everyone in your family. Go beyond the cooking area and come up with a home fire safety plan. This should include placing the fire department number in Portland, ME, in an accessible spot. Go over an evacuation plan. Check that fire alarms, smoke detectors and fire extinguishers are in working condition.


Don't Forget About Cleanup


A complete fire safety plan includes measures for cleaning up fire damage. This can be accomplished by contacting a fire remediation team. Not only will professionals be able to assess the damage and secure your home against further damage, they will be able to take care of water damage as a result of putting the fire out. It's always a good idea to follow safe cooking tips, and its smart to prepare for the aftermath of a home fire.

How To Clean Shower Mold

11/27/2019 (Permalink)

Shower mold can be a frustrating problem. Mold grows in wet conditions, so it thrives in consistently moist areas such as bathrooms.
Thankfully, you do not have to live with a moldy shower. If the contamination is limited to a small area, you can attempt mold cleanup yourself. Below are some tips for removing black mold from your shower.

Stay Safe

Safety should be your top priority when you attempt to get rid of mold in your Portland, ME, home. Be sure to wear rubber gloves and old clothes. You should also open a window or use a fan to keep the bathroom ventilated. When you are finished with the black mold cleanup, take off your gloves and clothes immediately so they don’t spread spores throughout your home. You can then clean the clothes in the washing machine using hot water.

Create a Cleaning Solution

You next need to decide what solution to use to clean the shower mold. White vinegar is an effective and non-toxic choice. If you want a more natural cleaner, combine a gallon of water with a cup of Borax. Borax is a white powder you can usually find in the laundry aisle of your supermarket. Bleach can be dangerous and should only be used as a last resort.

Use the Solution

Whichever cleaning solution you choose should be poured into a spray bottle. You can then spray the entire affected area with the liquid. The cleaner should saturate the mold but not create any puddles. Then wipe away the mold and the cleaner using a cloth. If the mold remains stuck, try using a scrubbing brush. Shower mold stuck in caulking or grout should be scrubbed away with an old toothbrush.


By following the above suggestions, you can limit the mold damage in your home. If the problem persists, consider contacting your local mold remediation and cleanup experts.

5 Steps for Dealing With Storm Damage

11/14/2019 (Permalink)

A man in white personal protective gear shuffling through trash It's also important to wear the proper safety gear when entering the space

5 Steps for Dealing With Storm Damage

After a storm in Falmouth, ME, you my find it necessary cleanup water damage in your home. Fortunately, there are many professionals who can help. Here are a few helpful storm tips you may wish to know before you begin the cleanup process

1. Follow Safety Procedures

It's important to follow safety procedures before you proceed with a storm cleanup. For example turn off any electricity before entering a flooded area, and only use properly rated equipment when removing water.

2. Contact Your Insurance

You may also wish to contact your insurance about the damage to your property. Repairs can begin before your agent arrives on scene, but you may find your insurance company has a couple recommendations for local storm damage restoration companies you can work with.

3. Contact a Professional Quickly

Another among many commonly recommended storm tips, is to contact a professional for any repairs that need to be made. This will help ensure that the restoration is conducted properly, and in some cases can help your insurance claim as well.

4. Wear Safety Gear

It's also important to wear the proper safety gear when entering the space. This may include work gloves, face mask, clothing that covers the skin, proper shoes, and depending on the damage type a work helmet.

5. Cover Over Damaged Areas

Another step many professionals recommend is to cover over any damages until repairs can be made. This will help prevent further damage and help keep animals out of your home.
Remember to follow these helpful storm tips when restoring your home. Always follow safety procedures such as turning off any electricity and wearing the proper safety equipment. It's also wise to contact a professional to perform any repairs, as well as your insurance company for any recommendations they may have. You should also cover over any damaged space until the repairs can begin in the area.

How To Protect Your Business From Flood Damage

10/29/2019 (Permalink)

Laying of waterproofing sheathing and insulation during the renovation of a roof Worker laying of waterproof sheating on roof

Here Are Some Steps To Protect Your Commercial Property

When most people think of flood damage, they are probably picturing storm damage from a hurricane or an overflowing river. However, flooding can occur almost anywhere and cause significant destruction to your property. Even if your business in Portland, ME, is not located in a high-risk flood zone, it could be wise to take steps to protect your commercial property.

Assess Your Risk

Assessing the perils unique to your business can be a good place to start. Answering these questions will help you pinpoint hazards you need to address:

  • Is your business located in a high flood-risk area, such as a flood plain or a location that frequently experiences storm damage?
  • Which parts of your valuable property are most endangered?
  • Do your buildings have any structural vulnerabilities?

Prepare Your Basement

Basements of commercial properties are particularly vulnerable to flood damage due to the risk of water seeping in from the surrounding saturated ground. If you are storing anything of value in the basement, you may want to consider moving it to an area less prone to flooding, such as a higher floor. Other steps you can take to safeguard your basement include sealing up any leaks in the floor or walls, regrading your landscape to direct water away from your building, and installing a sump pump and drainage system.

Prepare the Rest of Your Property

Once you’ve got the basement squared away, turn your attention to the rest of your property. You may be able to reduce your potential for damage by inspecting and cleaning your gutters, sealing up any leaks, installing moisture detection systems, and using flood-resistant materials in any new construction or repair work. Addressing any standing water promptly after flooding can also help reduce future problems. A professional storm cleanup service may be helpful to evaluate the situation.
Flood damage can be a costly interruption to your business functions. By taking steps to protect your building and promptly address your flood cleanup needs, you may be able to significantly reduce the impact on your operations.

The 2 Most Important Things You Should Know About Water Damage

10/15/2019 (Permalink)

Two air movers placed on carpet drying up affected area after water damage Water damage in a Casco Bay Islands, ME home

Two Things You Should Know About Water Damage

Virtually no expects to spend the weekend dealing with the fallout from a pipe burst, but that doesn't stop water lines from breaking and homes from flooding. When it comes to unexpected water in Casco Bay Islands,ME, knowledge is power. Here are two things you should know about water damage.

1. It Might Go Deeper Than You Think

When water surges in your home, it's imperative to clean up the water and begin drying the area as quickly as possible. Be aware, however, that water may have penetrated your home's porous surfaces more deeply than is visually apparent.
When water creeps under baseboards, into carpeting, and up drywall, it needs to be handled by a professional water damage restoration company. It will have the drying and cleaning equipment necessary to remove moisture completely and repair or replace damaged items after a pipe burst or storm surge. If left untreated, these concealed yet damp areas can lead to mold and other potentially hazardous conditions in your home.

2. It May Not Be Covered by Your Insurance Policy

Not all water damage is created equal in the eyes of most insurance companies. If the water damage was due to conditions beyond your control, such as a storm or flood, it'll likely be covered under your policy. If the water damage was due to a lack of intervention or carelessness on your part, however, it's unlikely that it will be covered.
In short, if your insurer feels that you could've prevented the water issue, it probably won't cover your expenses. That's just a general guideline, though; be sure to consult your insurance policy to understand its terms and conditions in full.
A pipe burst or supply line break doesn't have to spell disaster for your home. When flooding happens, enlist the help of an experienced water damage restoration company to return your home to normal quickly and safely.