Recent Posts

Commercial Losses-What to do when it happens to you.

6/19/2017 (Permalink)

A water, fire or mold damage to your commercial space is the last thing you want to deal with. Unfortunately, it does happen but if it happens to you, know that SERVPRO of Portland is "Here to help!" 

Here at SERVPRO of Portland we know that your daily business is of the utmost importance and we are ready and willing to work with you to get your Greater Portland area business  back to working order with minimal disruption to your daily routine. From the first notice of loss, to the final day of drying, we will do our best to accommodate any special requests that your business may need. Whether that means providing services after your business is closed, working within strict time frames to meet deadlines, or just maintaining open communication with you and your insurance company, SERVPRO of Portland has what it takes to make your commercial loss, less of a nightmare. 

The last 4 letter word any homeowner wants to hear...MOLD

6/19/2017 (Permalink)

MOLD...It's one of those words that just makes you cringe. The odor, the allergies, the associated health concerns and the overwhelming headache of having to deal with it all are all reasons why you should contact SERVPRO of Portland if you ever find yourself in a moldy situation. SERVPRO of Portland has highly trained professionals that are here to ease that stress. Each estimator and crew chief has been trained in mold remediation/abatement and adhere to the IICRC S520 Standard. Mold growth can occur as a result of improper ventilation in an attic, previous or unknown water damages or simply due to the environment in the house itself. Our friendly office staff will be more than happy to answer any questions or schedule a time for our estimators to inspect the loss and give you a quote! Just call us at 207-772-5032 to schedule an appointment for the Greater Portland Area today!

Ultrasonic Cleaning After A Fire

5/9/2017 (Permalink)

Fire Damage Ultrasonic Cleaning After A Fire Molly cleaning a blind from a residential home that suffered a smoke damage.

Ultrasonic Cleaning is commonly used in many different industries such as jewelers and medical facilities. Ultrasonic cleaning is the process of using high pressured waves with a cleaning solution to effectively clean an object  This type of cleaning removes particles that are adhered to an item especially in hard to reach places. Metals, plastics, glass, rubber and ceramics can be used in the ultrasonic machine. 

Ultrasonic cleaning in the restoration industry is applied and used to remove residue from fire, smoke and water losses. 

Our technician Molly is using the ultrasonic machine to clean a window blind from a residential home that suffered a  soot damage to their house.  

Should your commercial or residential property suffer a fire or water damage and contents are damaged, contact our office at 207-772-5032. We have the tools and resources making it "Like it never even happened". 




Water Damage in the middle of the night? YES... we will be there!

3/14/2017 (Permalink)

Water Damage Water Damage in the middle of the night?  YES...  we will be there! Extraction of water has begun at a church we responded to.


A water damage can occur at any time of the year, whether it be a leaky or burst pipe, toilet overflow, a broken water supply line, flood or wind driven rain,  knowing who to call when a water damage occurs in your home or business can be key to timely mitigation damage to your property.  Our staff is ready for whatever happens 24/7, 365 days a year.  YES… we will respond to the 2am water damage emergency.  With our trained professionals and state of the art equipment we are able to effectively dry out the structure of your home or commercial space.

In this picture one our crew begins the extraction of water that caused a significant amount of water to a local church in Portland. The damage was due to a burst pipe that occurred during some freezing cold temperatures that had occurred overnight. Our crews responded quickly, minimizing the damage within the building.

Success in business requires training, discipline and hardwork. 


Celebrating 10 years at SERVPRO of Portland!

3/11/2017 (Permalink)

General Celebrating 10 years at SERVPRO of Portland! Kelly working the Southern Maine Claims annual golf event in Cumberland.


Happy 10th work anniversary to our Marketing Rep Kelly Overlock. Kelly came to SERVPRO of Portland in March of 2007 and worked in the office.  In her 7 years in the office she worked closely with adjusters and insurance agents as she was responsible for preparing estimates and billing. Kelly was also responsible for human resources within our franchise and managing the day to day duties in the office. As our franchise business grew, the need for an additional marketing representative was needed. Kelly was eager and motivated to take on this role and looking to put her sale experiences back into action. Kelly has been a huge asset to our marketing team. She currently is an Ambassador for the Sebago Lakes Chamber of Commerce, has volunteered for the American Red Cross Home Fire Preparedness campaign and has worked with several businesses completing the Emergency Ready Profile tool for their business.  We are incredibly lucky to have Kelly on our team. Her dedication and motivation are key to what makes her successful in her role in marketing.

When Storms or Floods hit Portland, We are Ready!

2/13/2017 (Permalink)

Storm Damage When Storms or Floods hit Portland, We are Ready! Flooding happens from time to time in Portland. This is just one of the areas that experience flooding from time to time.

SERVPRO of Portland specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response, Faster to Any Size Disaster

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

We Have the Resources to Handle Flood and Storm Damage

When the storms hit, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams. These teams are strategically placed and  located throughout the United States.

Have Storm or Flood Damage? Call Us Today at 207-772-5032... Our Crews Are Available 24/7. 

Cooking Safety Tips and Prevention

1/16/2017 (Permalink)

Fire Damage Cooking Safety Tips and Prevention Remnants of a pan that caused a fire in a Scarborough home while the homeowner was cooking chicken. The fire caused odor and minor soot damage.

Cooking fires are the #1 cause of home fires and injuries according to the the NFPA.  The cause is unattended cooking so it is important to be alert and make sure you never leave the kitchen while cooking. A kitchen fire, regardless of the size, can be overwhelming. Most kitchen fires begin on the stove and the damage can affect the entire kitchen along with other areas in the home including walls, ceilings and appliances. A cooking fire is usually started by grease, oil or food which can make cleanup more difficult. 

Should you experience a kitchen fire that has left you with smoke, soot or fire damage, our office is available 24/7 to help with the cleanup whether it be the building structure or your personal property.

A few tips to remember in the kitchen:

  • If a small grease fire starts in a pan, smother the flames by carefully sliding a lid over the pan. Turn off the burner but do not remove the pan. 
  • Stay in the kichen while you cook
  • Remove items such as towels, plastic utenils and pot holders that can catch fire away from stove 
  • Keep cooking surfaces clean to prevent food & grease build up
  • Make sure you have a working smoke alarm
  • Make sure you kitchen has a fire extinguisher
  • If you need to lave the room, be sure to turn the stove off

For more information on cooking fire safety visit the NFPA website at



2017 Resolution... Plan Ahead, Be Ready, Be Prepared

12/30/2016 (Permalink)

Building Services 2017 Resolution... Plan Ahead, Be Ready, Be Prepared Do you know where the water shut off is to your business? The ERP can identify those areas and help you be prepared for any size disaster.

Our Portland office has helped over 100 businesses in the Greater Portland area over the last two years developing the SERVPRO Emergency Ready Profile (ERP). The ERP has been created so their business is ready for whatever happens. Emergencies happen and being prepared for the unfortunate can help minimize business interruption and get you back in business. 

The Emergency Ready Profile is a comprehensive document that contains critical information including who to call, important shut off valve locations and priority areas of your business. Every second counts when an emergency strikes and we want you to be prepared. We offer this service free to businesses to help ensure their staff is educated should a water or fire damage occur. The ERP can be accessed on your smartphone or hard copies can be provided to ensure your staff has the tools needed to be proactive. 

We believe preparation is the key to making it through any size disaster, from a small water leak, large fire or an area that is known for flooding. 

Resolve to be ready in 2017 and contact our office at 207-772-5032 to help us get your office ready and prepared. 

Smoke & Soot Cleanup

11/2/2016 (Permalink)

Fire Damage Smoke & Soot Cleanup Soot buildup on these light fixtures after a fire occurred in a local business in Portland.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Portland will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 207-772-5032

SERVPRO of Maine's Annual Appreciation Day

9/20/2016 (Permalink)

Community SERVPRO of Maine's Annual Appreciation Day Our check presentation in 2015 for $14,000.

The SERVPRO of Maine franchises are gearing up for our 9th Annual Appreciation Day and golf event on September 26th at the Brunswick Golf Club. Our Maine Franchises come together each year to host this fun event for our customers but also to raise money for the American Red Cross Disaster Relief Fund. The money raised at the event stays here locally and helps Maine folks during their time of need.  Disaster can strike at any time whether it be a house fire or a natural disaster caused by flooding.  Our franchises take pride in the partnership we have established with the American Red Cross and enjoy giving back and helping out our community. Last year, we had another successful event and raised $14,000 for the Disaster Relief Fund and we hope to exceed that amount this year.  Thanks to the many sponsors we have supporting our event and our friends that attend to help make this event possible.