Recent Commercial Posts

Why Is There So Much Water Damage After a Fire?

4/21/2020 (Permalink)

Empty building, ceiling collapsed, water leaking from ceiling, water all over floor. Concept of water and fire damage Water and fire damage in a Gorham, ME building

Three Causes Of Water Damage After A Fire

It is hard to know what to expect when walking into a commercial property after a fire. As an owner or manager, you likely expect significant equipment loss because of fire and smoke damage, but what about water? Expecting flood loss after a fire seems unusual. Ask any disaster restoration company in Gorham, ME, and they will tell you water and fire damage go hand-in-hand. There are at least three causes of water damage during and after a commercial property fire.

  1. Hoses
  2. Suppression systems
  3. Pipe damage

The primary source of water loss during a fire rescue may come from a fire hose. These large-diameter, high-pressure hoses can expel hundreds of gallons of water per minute to flood and extinguish the flames. Unfortunately, the flooding of the blaze also floods your facility, and depending on the size and extent of the fire, you may have significant property loss.

Suppression Systems
Water-based suppression systems can also lead to extensive flooding. However, the extent of flooding caused by these systems depends on the type. Some systems do not use water. Other systems that use water may only release sprinklers in areas where fire damage is occurring, leaving other spaces dry.

Pipe Damage
Water damage can also occur because of damaged pipes. The temperatures in violent fires often reach the melting points of certain metals. If the fire reaches these temperatures, pipes may melt, warp or break. Since no one is in the facility, there is no way to shut off the water supply, meaning that water can flow freely from pipes until the system is shutdown.
Commercial property owners should have concerns over water and fire damage if such a disaster occurs. Knowing that one problem can lead to the other may allow you to better prepare for emergencies. Contact your local emergency services or fire restoration experts to discuss disaster planning and strategies.

3 Things to Know About Sandbags

3/13/2020 (Permalink)

Water barrier of sand bag to prevent flood Water barrier of sandbags in Portland, Me

3 Things to Know About Sandbags

When faced with a storm in Portland, ME, you may be considering the possibility of a sand bag wall to protect your business. Many flood damage restoration services recommend taking steps to mitigate damage before it occurs as a way to protect the property and reduce clean up times and costs. A flood dam is one way to do this. Here is what you may want to know.

1. How They Work

In most cases flood dams work by directing water flow away from the threatened area. Many people choose sandbags as they are easy to build in a variety of protective formations. Dry sand is loaded into the bag, and the bag is then folded and placed to create a wall. When the water reaches the wall it is absorbed by the sand which then becomes heavier, harder to move, and creates a tighter seal.

2. Where to Place Them

When creating a sand bag barrier to protect your business it’s recommended to construct it in a way that directs the flow of water rather than trying to block it. This will put less force on the wall, and keep the water moving to a safe drainage location. Consider setting the barrier up so that the water flows down hill and away from the property, or into a drainage ditch or open field where it can disperse safely.

3. When to Use Them

One of the best ways to reduce flood damage is to know when to use a flood dam. In most cases you may want to consider the use of sand bags any time you believe flooding may pose a high risk to the property.

When making a sand bag wall or using another flood dam type to protect your company it’s important to understand how they work and where to place them to direct water flow. Using these tools properly may help you reduce the amount of damage your business could face in the next big storm.

How Fast Can Mold Grow?

1/10/2020 (Permalink)

Mold growth in the corner of a building Mold growth in Falmouth Foreside, ME

If your property in Falmouth Foreside, ME, has suffered water damage, you may be concerned about the potential for mold growth. Since mold spores live everywhere, it is especially important to address any wet areas after a water leak or flood. Mold spores travel through the air and attach to damp surfaces, which can lead to mold colonies if left treated.

Important Tips to Remember About Mold Include the Following:

  • Mold can establish itself in as little as 24 to 48 hours.
  • Mold thrives in areas with high humidity, dim lighting, and low air circulation.
  • Mold can form colonies in as little as 1 to 12 days.

Mold Growth

If you suspect that mold is growing in your building, it's crucial to check areas that have sustained water damage. Whether the water is from a small, consistent leak or a major disaster, it can lead to conditions that foster mold. When the mold spores land in the correct environment, they begin feeding and breaking down materials such as wood, carpet, fabric, and sheetrock. This can lead to structural damage if not taken care of.

Mold Remediation

Professional cleanup and remediation services are essential to effectively handle mold growth, as experts have specialized equipment and training to detect and remediate the situation. Not only is it imperative to remove the existing mold, but it's also important to fix the source of the water feeding the mold. If the source of the water isn't addressed, the mold will return and cause more damage, so this is a crucial step in mold prevention.
Since mold can spread so quickly once it is established, responding as soon as possible is your best bet. A fast response lessens the damage and saves you money in the long run. Professionals in the industry have the knowledge and tools to remediate the mold and water damage and return your property to a clean, safe state.

Effective Steps to Prevent Flooding in Your Building

12/23/2019 (Permalink)

The hands of a worker fixing a rain gutter Make sure rain gutters are diverting water away from the building

You can't control the weather, but there are ways you can reduce the risk of having high water in your Gorham, ME, building. With careful planning and a focused effort, you can save your company a lot of money and hassle. Follow these guidelines to keep unwanted water away from your facility.

Do Some Inspecting

If your building is getting along in years, it may be a good time to make sure different systems are performing well. You should even inspect these areas if you didn't install them too long ago. For flood prevention, each year, you should do the following:

  • Check the roof for weak spots, missing shingles or damage.
  • Inspect the pipes in your plumbing system for cracks or leaks.
  • Make sure rain gutters and downspouts are diverting water away from the building.
  • Check windows and the foundation to ensure water can't seep through.

Think About Landscaping

The property surrounding your building could play a role as you try to stop flooding. Planting trees around the edge of the property could help block floodwater. Also, using native plants and thick mulch can soak up heavy rains. Make sure the yard is graded properly and slants away from the building.

Elevate the building

If you work in an area prone to high water and flooding, you should consider raising the entire building off the ground a few feet. This is an expensive process, but it could be worth it when heavy rains increase water levels and threaten your workplace.

Ask the Experts

If you need further information on how to prevent water damage, talk to a professional flood remediation company. These experts know how to clean up after flooding, but they also understand effective ways to keep water away.
Don't put your building at risk when high water rears its ugly head. Take these measures so you can avoid costly damage.

What To Do If a Toilet Overflows on the Top Floor

9/23/2019 (Permalink)

A toilet with sewage water Overflowing water in North Deering, ME

Handling an overflowing toilet is a frustrating situation enough on its own, but the issue can become even more complicated when dealing with a multi-floor building. If the bathroom is located on one of the higher floors, sewer damage can make its way into the ceiling of the lower floor and start to leak. Even if you can’t tell by inspecting the area yourself, a flooded toilet in your business in North Deering,ME, can cause substantial problems that require specials steps to remedy.

Always Start by Getting Help

Since it can be difficult to determine the extent of the problem without the proper equipment on hand, it always best to get help from a water restoration company to assess the situation and take the appropriate next steps. It is very important to leave the area and immediately call a sewage company if there is any raw sewage in the water to avoid coming in contact with harmful bacteria.

The Water Damage Cleanup Process

A flooded toilet on the top floor can lead to several types of sewer damage including:

  • Damage to drywall and flooring
  • Soaked insulation or subfloor
  • Exposure to electrical wiring
  • Water damage to cabinets
  • Staining, leaking, and cracking of the ceiling below
  • Mold growth

If no sewage is present, you should immediately stop the source of the overflow by turning off the water supply valve and mop up as much water as possible. After the water restoration company arrives and inspects the area, they will start by using pumps, industrial vacuums, and other drying methods to remove all water from walls, floors, and ceilings. Once all wet materials are removed and the area is dried, the area will be sanitized and disinfected as necessary. Following this step, restoration can begin which may include installing new walls and floors, repairing the subfloor, and painting walls.
Sewer damage caused by an overflowing toilet might cause more damage than you’d imagine. However, a water restoration company can tackle situations that may seem beyond repair.

A Professional Response to Smoke and Fire Damage

8/21/2019 (Permalink)

employee on lift cleaning ceiling Cleanup process in a Windham, ME commercial building

Fire has a tremendous capacity for destruction and is one of the most widespread and common risks when it comes to commercial properties. As a result, most businesses have insurance coverage that includes protection against fire losses. When flames do break out, business owners contact professionals to respond to the fire and smoke damage. With the right equipment, these professionals help business owners get their properties back into working condition.

The Scope of Destruction

Experienced fire and smoke cleaning technicians understand that fire damage goes beyond the direct destruction. They take quick action to respond to several fire-related issues:

  • Stains left behind by soot resting on porous surfaces
  • Mold and mildew growth after the use of water to put out flames
  • Corrosion on metal surfaces exposed to water and oxygen
  • Poor air quality as smoke and mold particles hang in the air

The longer commercial properties sit after smoke damage occurs, the more likely it is that the extent and scope of the destruction will increase. The best response to fire and soot damage is to act as soon as possible.

Assessment of the Damage

As professionals arrive at a commercial property to respond, they'll assess the amount of fire, smoke, and water damage. As they begin their inspections, technicians also focused on safety. There are several safety risks inherent in the destruction left after a fire. Experienced fire damage cleanup and remediation professionals are certified and licensed to enter the property. In addition to training and authorization, they have the proper protective equipment to enter weakened structures.

The Cleanup Process

With safety procedures underway, cleanup and restoration professionals are ready to secure entry points and property breaches (such as broken windows and holes in the roof), establish security against further destruction, and begin removing debris. Technicians also remove as much equipment and inventory as possible. At this point, water removal and deep cleaning can begin.

The end goal of the cleanup work is to remove all evidence that a fire took place. When Windham, ME, properties are affected by the fire and smoke damage, the work of professionals begins with safety and results in pristine buildings.

Three Ways You Could Be Wasting Water and Money

6/19/2019 (Permalink)

Minor faucet leaks can cause waste of water and money in your commercial property

When you own or manage commercial properties, identifying ways to keep costs down is crucial. Unfortunately, there are a few mistakes that many property managers make that cost them a lot of money. Several of these mistakes have to do with ignoring trouble (such as a water leak) along the plumbing system:

  • "Minor" faucet leaks
  • Slow-draining toilets
  • Hidden irrigation leaks
  • Leaking joints
  • Low water pressure

Any one of these problems could cost you up to hundreds or thousands of dollars each year.

Plumbing Maintenance

The plumbing through your property, including sinks, bathrooms, and landscaping, is generally an efficient system, but it does require routine maintenance to ensure optimal performance. If regular care isn't provided, there are several ways you could be losing money.

One: Increased Water Bill

A single leaky faucet in your Windham, ME, property could mean that you're paying for several gallons of wasted water. If you have several leaky faucets, toilets, and irrigation pipes, the resulting amount of water becomes very expensive.

Two: Damages Caused by Water

Just one unrepaired water leak can cause damage to walls, ceilings, and flooring as moisture seeps throughout the area. A musty odor could indicate mold growth. Of course, if there's more than one source of moisture, the damages may be widespread. As soon as you've noticed this type of water damage, contact a water remediation and cleanup agency right away.

Three: Secondary Damages

Even if you respond right away to a pipe break, it is possible to suffer ongoing damages. This is particularly true if water or moisture made its way into a hard-to-reach or unseen area of the property. High levels of humidity continue to affect those corners of the building until mold develops or warping, discoloration, and rust have settled in.
Are hidden costs relating to your plumbing system costing you money every month? Has a "minor" water leak been ignored to the point that it has become very expensive? Don't take risks when it comes to your property. Respond to any type of plumbing concerns immediately.

How To Address Mold in Your Multifamily Units

4/10/2019 (Permalink)

If you have mold problems you need professionals like SERVPRO. We'll make it "Like it never even happened."

When you own commercial housing properties, you don’t always have a lot of control for the problems that occur within each unit. You must rely on tenants to report problems in a timely manner so that you can take care of them. If you need mold cleanup in your building in Gorham, ME, it’s important to know how to handle the problem responsibly.

Quick Response

As soon as your tenant tells you that mold spores have formed a growth on their walls or under their sink, you should respond as soon as you get the message. If you do not respond quickly to their request for mold mitigation services, you could end up being held liable for:

  • Reduced rent for the time it takes to resolve the problem
  • Replacement costs of damages caused to the tenant’s property
  • Legal fees
  • Civil penalties

The sooner you can start the mold cleanup process, the better off you will be. Not only does this communicate to your tenants that you care about them and your relationship with them, but it also fixes the problem before it gets too out of hand.

Proper Documentation

When you have mold contamination in your building, you may end up filing a claim with your insurance company. Mold claims can be difficult to get approved, so it’s important to document the problem well. Keep all evidence of correspondence with tenants and the remediation company to show the timeline of your response. Take pictures and videos to show exactly how extensive the damage is. Be prepared to provide an itemized list of the tasks and expenses involved in the restoration process.

As the building owner, you have a responsibility to your tenant to provide reasonable maintenance. This includes mold cleanup whenever necessary. Responding quickly to reports of mold growth and keeping accurate records of the cleanup process is how you fulfill that responsibility.

Help Your Business Survive a Storm

2/19/2019 (Permalink)

Be prepared to prevent Water Damage and help your Business survive a Storm.

Severe storms are a part of life in Portland, Maine and it only takes a brief period of sustained rainfall to cause significant flooding in low-lying areas. As a business owner, you know the financial impact of lost days due to closures, which is why it’s important to do everything in your power to stop flood water from disrupting your operations. Here are a few strategies to help minimize complications from a flooded building.

Help Your Business Survive a Storm

Prepare Your Building

The best way to cut down on water damage is to keep it from happening, and there are some steps you can take to prevent incursion from unwanted moisture. You can start long before any storms enter the forecast by building levees, flooding control walls and berms. Once the skies start darkening, you can spring into action to minimize the impact of flood water: 

  • Clean gutters and storm drains from debris that could cause backups.
  • Build sandbag barriers in front of entry points such as front and garage doors.
  • Use sandbags around floor drains to keep sewer backflow at bay.
  • Apply waterproofing products on ground floors and basements.

Mind Your Electronics

Bad things happen when moisture comes into contact with electrical equipment, which is why any storm preparation plan should ensure survivability of your hardware and data. Have an electrician look at circuit breakers and relocate them higher if necessary. You should also arrange storage of important information on cloud-based servers so you can access your files remotely if your building gets shut down by flood water.

Start Restoration Immediately

While preparation can help, there’s little you can do if a catastrophic event overwhelms your defenses with flood water. In instances like this, your actions in the aftermath could have a significant impact on how long you’re out of commission. As soon as the waters recede, your first call should be to a trusted restoration company so you can start the recovery process. The longer you wait, the bigger the chance of structural damage, mold, mildew and other long-term complications.

3 Workplace First Aid Basics You Should Know

1/10/2019 (Permalink)

Knowing what to do in the wake of a health emergency can literally mean the difference between life and death. That’s especially true in the workplace, where things like fires can lead to devastating injuries and potential liability. Implementing a workplace first aid plan is crucial. Learn the ins and outs of basic workplace first aid following Portland, ME, fire damage and what you can do to keep your staff safe.

What Is First Aid?

First aid involves providing help to a person before medical personnel can arrive to take over. Types of burn first aid include:

  • Administering CPR
  • Applying pressure to a wound
  • Putting bandages on a wound


Cardiopulmonary resuscitation is among the most important forms of first aid. During a fire, smoke and toxic materials can be inhaled, causing breathing difficulty that can get serious fast.
Businesses should invest in basic CPR training well before a fire to learn how to respond. In general, CPR involves alternating between pushing on one’s chest 30 times and giving rescue breaths. Even without training this can be helpful until help arrives.

Applying Pressure

Bleeding wounds are often an unexpected side effect of fire damage, be it from efforts to put out the blaze or from escaping. First plug the wound to promote clotting. This can be done by applying clean gauze and holding it steady. Next elevate the wound above the heart to slow down blood flow.

Applying Bandages

Burns in particular are vulnerable to infection and need to be cleaned and covered fast. Wash out burned areas with cool water and use clean gauze to cover them. Never break any blisters or apply butter or folk remedies to a fresh burn as it can cause more harm than good.

Fire damage can have impacts well beyond property. When facing fire injuries, call 911 first, then take the above steps to minimize both damage and discomfort.

Can I Recover Wet Documents?

12/31/2018 (Permalink)

A flood in Westbrook,ME, can be a serious problem for any business that has to deal with sensitive information. If your files become contaminated with flood water due to a weather event or damage to the structure, there are a few steps you can take to restore and preserve your wet documents.

1. Collect and Categorize

Preserve the original organization system as much as possible. For example, files in a file cabinet should be removed from any standing water, but kept in their original order and with any accompanying folders or dividers. This will aide professional restoration services in the document drying process. If possible, create a new inventory of all known documents as well as their current state of water damage.

2. Safety

Mold and mildew can begin to set in relatively quickly from the time of the initial flooding event. Note that any wet documents made of paper will be susceptible to retaining these disease agents, including blueprints, books and tax records. Any photographic materials or medical scans may also need attention. Separate the affected documents in a temporary storage area and ensure thorough air circulation. Prevent employees from adding or removing any documents until they have been completely restored.

3. Further Processing

To guarantee optimal safety, a professional service may decide to use a vacuum freeze-drying process. This will help remove water quickly with the fewest possible side effects, such as curling or bleeding. Full sanitation may also require treatment with gamma rays to kill harmful viruses and bacteria. Afterward, prudent business owners may opt to back up the affected documents through digital scans, guaranteeing that any future flood event doesn’t result in a loss of critical information.

No business should be disrupted by a flood for longer than is absolutely necessary. Prevent wet documents from disrupting your schedule by having a plan for recovery in the event of a storm or other catastrophe.

3 Tips for Getting Rid of Flood Odors

10/17/2018 (Permalink)

An air scrubber help with odors in sewage jobs

It isn't uncommon for musty odors to remain after flood water has affected your building. Unfortunately, those smells generally signal mold growth and won't just go away with time. The good news is that there are steps you can take to get rid of those smells and protect the structure of your building in the process.

1. Completely Dry the Area

There are several methods of drying out rooms in your building, such as opening windows to provide plenty of ventilation, running dehumidifiers to pull moisture from the air and the carpets, and installing floor fans to increase circulation at carpet level. Don't forget to pay attention to corners of the room and other out-of-the-way areas. These spots are notorious for remaining moist and harboring colonies of mold.

2. Treat Carpeting and Other Materials With Disinfectants

Some of the chemicals used to treat mold and other odors associated with flooding are necessarily potent. Water restoration professionals have these disinfectants and the training necessary to use them safely, so consider scheduling an appointment with those professionals early on in the process. If only a small area has been affected, you may consider using a vinegar/water mixture to spot-treat. Just be careful not to use too much of the mixture or you'll trigger increased mold growth.

3. Treat Odors Topically

As you work on the underlying causes of odors, you may want to take steps such as using air fresheners or natural deodorizers, such as baking soda sprinkled on affected areas and bowls of vinegar placed around the room. Small bowls of cat litter will also absorb much of the odor in the space. As soon as your vinegar, baking soda, and cat litter have absorbed trouble odors, throw it out and replace it with a fresh bowl.

If you've experienced sewage loss during flooding, be aware of the dangers of coming into contact with raw sewage and the chemicals involved in treating sewage. It's best to contact trained professionals in Falmouth,ME, to resolve mold growth in those situations.

Fire Sprinklers and Accidental Discharge: What to Do If the Fire Sprinklers Go off Accidentally?

9/17/2018 (Permalink)

Fire sprinklers are an excellent safety measure that is most likely required by law in Portland, ME, but, while they are a lovely preventative and protective asset, in the case of accidental discharge, they can cause flooding and significant water damage. For most business owners who experience this unintentional disaster, they will typically want to know the process they should adhere to after.

1. Call Your Insurance Company

The first step is to call your insurance company. Most insurance companies will cover damage caused by a faulty or defective sprinkler system, but they will want to ensure that the responsibility lies with the manufacturer and not with the business owner. As the owner, insurers expect you to maintain your equipment, and if there is any sign of persistent issues resulting in the malfunction of the sprinkler system, most insurers will place the financial burden on the property owner.

2. Document the Incident and Any Damage

After you’ve called your insurance company, it is beneficial to document both the incident and the flooding or damage caused by the faulty fire sprinklers. You can document the incident by talking with any witnesses and finding out what occurred before the malfunction. Additionally, you may want to take photos of the area and any damaged merchandise to show as evidence and proof of loss.

3. Cleanup

Once you and your insurance company have determined responsibility, you can begin the cleanup process. Several companies specialize in water damage and can help you in your restoration efforts. The important thing, however, is to get your business back on track as fast as possible to minimize any significant interruption costs.

Fire sprinklers are essential and often required elements of a business, but, while they do require routine maintenance, they can malfunction, causing flooding and potential business interruption. In case of accidental discharge, it is important to keep the above steps in mind to speed up the recovery process and get back to day-to-day operation.

For more on Portland click here

Drying Important Company Documents After a Flood

6/18/2018 (Permalink)

Damaged belongings can be restored when properly dried

Your immediate concern after a disaster strikes your company in Portland, ME, may be the safety of your employees, commercial building, and business inventory. Once the task of addressing urgent matters is complete, the need to assess the situation and stabilize the company will probably be your next mission. One way to mitigate possible damage after a water disaster is the preservation of key business items such as wet documents.

Saving Business Documents

Flooding response time can often determine whether documents can successfully be saved. Flood water generally has a high pH level, so the longer the papers are in the dirty water, the more ink can bleed and pages can deteriorate. Some of the business documents in question may include

• Employee medical documents
• Personal identification papers
• Financial papers
• Legal documentation
• Emergency contact information

Removing water as soon as possible is essential because mold can begin to develop in as little as 48 hours. A professional recovery service can remove standing water and sterilize the documents with gamma irradiation that can be critical to prevent mold and other contaminants from ruining the papers.

Freeze-Drying Papers

By using a state-of-the-art freeze-drying method to protect valuable data, the loss of documents due to water damage can be dramatically reduced. The new document drying technique safely processes the paperwork until it can be addressed by a specialized team. The materials are vacuumed and then dried using a process known as sublimation. During sublimation, the water is removed in a gaseous state. The vacuum process can safely be used on wet documents such as

• Photographs
• Files
• Blueprints
• Books
• Parchment
• Microfiche

The restoration procedure may also include cleaning, disinfecting, and deodorizing all materials.

Restoring Vacuumed Materials

Restoring wet documents to their pre-damaged condition is nearly impossible, but a professional recovery team can stabilize the acidity of the water damage and quickly freeze the documents. Once the recovery is completed, the materials can often return to your business with almost no visible damage.

For more on Portland click here.

What Should You Do When a Potential Flood Is on the Way?

3/13/2018 (Permalink)

Commercial Storm Damage

If hurricanes, flash floods or other environmental acts are suspected, you may get a bit of a warning before high waters hit. When flooding is suspected for Portland, ME, you want to do whatever you can to get your commercial building ready for the potential damage. You don't always get a warning prior to a flood, so it's a good idea to use this time wisely. Consider using these steps to best prepare for a storm with high waters.

Rearrange Your Equipment and Furniture

If there's a potential for storm damage involving high waters in your area, you want to do what you can to move your important furniture and equipment up high. You can rearrange in a variety of ways, including the following:

* Move as much as possible to upper floors of the building.
* Create stacks of furniture with water-resistant items at the bottom on lower levels of the building.
* Use watertight totes to protect files and equipment.

Moving around office furniture could help you save as much as possible. As you get ready to rearrange your space, think about the items will you be able to easily dry out and clean after a flood. Keep those at the bottom and move other, less water-resistant furniture and equipment first.

Get Sandbags

You can also try to make your building impermeable to flooding. Stacking sandbags near the doors and windows can help keep water from entering your commercial space. You can even build up a wall of sandbags around the perimeter of your building to help keep water away from the foundation.

Flooding can leave your building unrecognizable. That's why commercial building owners want to do what they can to stop water from damaging their building. If you were unable to prepare for flood damage, you can still call in a flood cleanup team to help you fix the problems caused by the high waters.

Visit us at for more information. 

How To Eliminate Smoke Damage

2/15/2018 (Permalink)

Whether your commercial property in Windham, Maine, has experienced a fire or a fire has occurred nearby, smoke damage is typically a covered loss. Depending on the proximity of the fire, soot damage can pose a threat to the condition of your property. The smell of smoke can also disturb employees and customers, but it is relatively easy to eliminate this odor with the right devices. Read on to learn about the specific types of damage that smoke can cause to a property and smoke cleaning methods.

Smoke can damage a property in several ways:

• Degrade air quality
• Discolor walls and contents
• Stain upholstery
• Corrode metals
• Degrade appliance finishes
• Strip wood finishes

Smoke can be particularly damaging if it has a high acid content. During a fire, hot air carries smoke and soot as it rises and expands, spreading both throughout the surrounding area. Layers of smoke and soot can form a residue on top of every surface that becomes more difficult to clean over time. It is important to contact restoration experts for smoke damage as soon as possible.

Hiring experts can prevent smoke and soot from lingering and causing damage over time. Cleaning experts will perform several steps to restore your commercial property to pre-fire condition, including:

• Inspecting and assessing the extent of the damage
• Removing smoke and soot from surfaces using specialized equipment and techniques
• Cleaning all restorable items and surfaces
• Filtering the air with air scrubbers and using ozone or fogging equipment to neutralize odors

If you are concerned about soot or smoke residue inside of electronics, ask the experts to take a look. Acidic smoke residue can corrode metal within devices and cause them to fail. Regardless of the extent of the smoke damage or soot damage, the right smoke cleaning service can eliminate the problem and completely restore your commercial property in Windham, Maine.

Visit for more on commercial fire.

How To Preserve Your Items After a Water Disaster

1/8/2018 (Permalink)

A broken pipe can transport water, bacteria, mold and debris into your property. Apart from the bad smell, the damage can be serious enough for you to throw away important documents or equipment. While a pipe burst cleanup should always be completed by a sewer cleanup company, there are immediate steps you can take to save your items and keep your environment safe.

1.Unplug Electronic Appliances

Entering a wet room that has appliances plugged into outlets can be dangerous. Getting your electronic devices out of a water-damaged room as soon as possible can prevent them from short circuiting and keep the cleaning crew safe. Take care while transporting your items; don't yank the cord out of the outlet too fast, or it might spark.

2.Use Disinfectant

A pipe burst can cause bacteria to build-up. To thoroughly disinfect your items, avoid simply drying them with a rag or towel. Instead, use a quality disinfectant cleaner on any hard surfaces such as furniture. You don't need to search far and wide for a good cleaning product; local grocery stores typically carry several reputable brands.

3.Consult With Professionals

If the situation is unfortunate enough so that important items like paintings, books or photographs are damaged, you shouldn't immediately throw them away. There are professional cleaners in Windham, ME and surrounding areas that specialize in restoring such items. Call them right away to see if you can do anything to salvage your items. Sometimes, they might recommend rinsing them with water to prevent stains from setting.

A sewer cleanup company can usually send professionals to your home promptly for an emergency pipe burst cleanup. However, if you have to wait, taking these steps on your own can help minimize some of the damage. You don't have to spend a lot of money replacing your items if you get them away from a broken pipe and leaking water as soon as possible.
Visit for more information on commercial water damage.

Fire Damage Remediation Service

11/9/2017 (Permalink)

Comprehensive Fire Damage Remediation Service is Vital

In the aftermath of residential or commercial fire damage, you likely are best served by selecting a fire restoration company that provides comprehensive services. In other words, you need to select a firm that will provide you with assistance with smoke damage, soot damage, and smoke smell.

In considering a company, make sure that you fully explore the specific services that are offered. Ask a representative of a fire damage restoration company if the firm does assist with cleanup and also provides assistance with smoke damage, soot damage, and smoke smell. Although most companies in business today do address fire cleanup as well as remediate smoke damage, soot damage, and smoke smell, that is not always the case. You will also want to inquire about board up assistance. Prompt board up is vital. Appropriate board up ensures that additional damage or harm not come to the premises. This includes protecting against vandalism and related activity that sometimes happens after a fire.

Check Out the Fire Specialists Closely

When considering engaging the services of a restoration company, you need to more than merely check out the work experience of the team of specialists with the firm. You need to examine the background of the fire damage remediation specialists associated with a firm.

You need to make sure that any specialists that will be working at your residence or commercial property to address fire in home or fire in business must be fully and appropriately licensed, bonded, and insured. You may also want to inquire of the firm about the type of background check it has run on the specialists that are on its residential or commercial fire damage remediation team.

Visit for more information about our services.

Surveying After a Fire

10/26/2017 (Permalink)

Surveying After a Fire

In the aftermath of fire damage from an electrical fire, utility room fire or other source of soot damage, it is a good idea to let have a good look around the entire area. Many areas affected by smoke damage and soot damage and in need of fire restoration efforts may be only visible to the naked eye after a careful look. The fire sprinkler system may be need of a repair as it may have been damaged in the aftermath of the electrical fire. Now is the time to start thinking about future fire suppression efforts and fire restoration plans as well as how to cope with the immediate aftermath of the fire. Now is also the time to speak with any firefighter still there and find out their thoughts on the origin of the fire.

Cleaning Up

It's a good idea to keep in mind that any fire restoration efforts can be messy. The fire sprinkler system may have placed water all over the entire business. The fire sprinkler system may also have damaged the walls and other vitally important yet delicate items in the area such as computers and furniture. Cleaning up must begin as soon as possible in order to get the business up and working as soon as possible. The fire may have received local coverage. In that case, customers and clients may be left wondering what's going on. They may also be left wondering when the business will open up again. It's a good idea to begin a social media account reserved solely for communicating with clients and with all employees.

Prevention is Important

As the cleanup starts, many business owners realize the importance of future fire suppression efforts. The last thing the business owner needs is another fire. Working with professionals can help the business owner identify what needs to be done to prevent this from happening in their business ever again. Many business owners are also landlords. In that case, the business owner needs to make sure a fire never happens again or else face loses that including damage to their business and damage to the property they own at the same time.

Rebuilding Your Premises with Professional Fire Damage Restoration

10/26/2017 (Permalink)

Rebuilding Your Premises with Professional Fire Damage Restoration

One of the greatest tragedies you can face during the course of a lifetime is a fire in home or fire in business. If you have experienced a fire in home or fire in business, it is vital that you obtain professional fire damages restoration services. With this in mind, when it come to your fire damage remediation.

Experience Matters When It Comes to a Fire Restoration Company

When seeking out and selecting a fire restoration company after a fire in home or fire in business, you need to explore the experience of a particular fire damage restoration service. You need to pay attention not only to how long a company has been in operation, but you need to consider the experience of its team of specialists as well. 

Visit if you would like to learn more about our services.

Being Safe During Commercial Fire

10/26/2017 (Permalink)

Being Safe During Commercial Fire

Commercial fire damage is a hazard every business owner faces. Each business owner must be prepared to cope with the possibility of a fire that may cause fire damage. Commercial fire damage can happen as a result of many factors including an electrical fire or utility room fire. During the fire, the business owner may need to deal with a firefighter on their company space. They may also need to cope with a fire truck and a fire hose that may be in use in order to help clear out soot damage and fire damage as well as smoke damage. The fire may have taken place in a single area of the business such as a utility room fire or it may be far more extensive requiring fire restoration efforts that can time to fully fix. It's best to realize that any commercial fire damage from any kind of fire including an electrical fire or utility room fire can take time to fix.

Stay out of the way

In the aftermath of commercial fire damage, there may be lots of things present including a fire hose, firefighter and fire truck. The owner may find it hard to get in during the fire to assess the fire damage, smoke damage and soot damage. A fire sprinkler system may still be on and going, possibly creating even more problems. Fire suppression efforts may be ongoing by the firefighter and a team with a fire truck and a fire hose. It's best to take the time and let the fire suppression efforts continue until the professionals with the fire hose and fire truck are finished.

Understanding Commercial Fire Damage and the Restoration Process

9/21/2017 (Permalink)

Understanding Commercial Fire Damage and the Restoration Process

Most property owners know that the worst thing which can happen to them is fire damage. What many do not know is the fact that the toughest part of dealing with commercial fire damage comes in after the fire trucks and the firemen have left, and one has to assess and mitigate the damages they have suffered. Below are a few of the things you need to understand about fire damage and the fire restoration process.

The fire suppression

As a property owner, there are measures you are supposed to put in place to alert people in case there is an electrical fire or any other fire. These include smoke and electrical fire alarms. Mechanisms such as fire exits and fire extinguishers should also be in place to minimize loss of lives and property in case of a fire. When an electrical fire does break out, the first step should be getting everyone off the building to a safe place.he next step is calling in the fire truck.

The firefighter will deal with the electrical fire according to the suspected cause. For instance, if the reasons of the utility room fire was an electrical fault, there is no way the firefighter or the fire truck going to try and use a fire sprinkler system for fire suppression. The fire sprinkler system is used where the cause of the utility room fire has nothing to do with electricity. In cases where the fire was due to an electrical appliance, the firefighter will use the fire hose, which creates a carbon dioxide blanket, killing of oxygen supply to the fire and, therefore, killing it.

The fire restoration after fire suppression

You will only be allowed to access a building affected by fire damage after the firefighter has removed the fire truck and fire hose, and declared it safe for re-entry. In case the utility room fire was so extensive, and it destroyed structures such as the roof and parts of the drywall, board up, and roof tarp will be done to hold the structure upright and protect the house from vandalism. Note that the use of powerful fire sprinkler systems and fire hoses can also weaken the internal structure of the house. The following are some of the steps followed during fire suppression and utility room fire damage restoration.

• Fire cleanup: Fire damage leaves behind problems such as smoke damage, soot damage and lots of charred debris. If the fire were extinguished using the water fire sprinkler system, or the fire hose the restoration experts would have to start by removing the water and drying up the rooms before proceeding.

• Soot damage and smoke damage removal: smoke will adhere to upholstery, furniture, and other appliances after a fire. It is the responsibility of the restoration company to use the appropriate detergents and cleaning agents to make sure that any smoke damage and soot damage on the floors, walls or appliances has been completely removed.

• Fire restoration: This part of the process aims to make sure the house goes back to the state it was in before the commercial fire damage. To make this happen, the commercial fire damage restoration experts assess the damage caused by the fire after the cleanup and give a quotation of what is needed to be done, and the cost. They will repair any drywall which has fallen apart, replace parts of the roof that could have gotten burnt in the fire, and repaint the areas inside the home that could have stains from smoke damage and soot damage.

The quality of the commercial fire damage restoration depends on the competence of the company which you hire to handle the fire restoration for you. It is best to take time, look at the offers on the table from different companies and select the one which best suits your needs.
Visit for more information on fire damage.

Commercial Losses-What to do when it happens to you.

6/19/2017 (Permalink)

A water, fire or mold damage to your commercial space is the last thing you want to deal with. Unfortunately, it does happen but if it happens to you, know that SERVPRO of Portland is "Here to help!" 

Here at SERVPRO of Portland we know that your daily business is of the utmost importance and we are ready and willing to work with you to get your Greater Portland area business  back to working order with minimal disruption to your daily routine. From the first notice of loss, to the final day of drying, we will do our best to accommodate any special requests that your business may need. Whether that means providing services after your business is closed, working within strict time frames to meet deadlines, or just maintaining open communication with you and your insurance company, SERVPRO of Portland has what it takes to make your commercial loss, less of a nightmare. 

Large Loss

6/14/2016 (Permalink)

Our mobile command in use during a large water damage this spring. The water damage occurred in a large building during renovation.

It’s a Saturday night and you are enjoying your time off, prepping for another busy work week as a Project Manager working on renovations of a commercial space. Your phone rings, you answer and it’s one of your crew members telling you that a water main broke and all the new construction is currently being flooded with water. This is going to be what the insurance world calls a “Large Loss”. What do you do? This is the unfortunate situation one of our customers found themselves in recently. Thankfully, they knew that SERVPRO of Portland has the qualification and resources necessary to handle a job of that magnitude. SERVPRO of Portland is a Disaster Recovery Team which means we have the capabilities of handling Commercial Property Damages that are expected to exceed the $100,000 threshold. When dealing with these kinds of losses, a mitigation company can face many obstacles. One of those obstacles is figuring out a way to ensure that we provide our customer with the quality service they expect at a price that is fair and charges that are well documented. As a Disaster Recovery Team for SERVPRO, SERVPRO of Portland has access to state of the art software that allows us to bill these sized losses on a Time & Materials basis. What this means for our customers is that they will have the ability to see the documentation for everything that we have charged for. This level of transparency is important for Large Losses as it allows the customer, and the customer’s insurance company, to see exactly what was charged and why it was charged, providing them with the ability to monitor the bill and make sure they are receiving quality service at a fair price. So, if you find yourself in a catastrophic situation like a Large Loss, rest assured that SERVPRO of Portland is ready and prepared to help

Commercial Water Damage Events Present Unique Challenges

5/2/2016 (Permalink)

Flooding and water damage events are often complex with numerous issues that require a knowledgeable and flexible response. Whether we're dealing with a relatively small water cleanup or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility. 

Our professionals are trained to be mindful of legal and environmental concerns and strive to full restore the damaged area while working within your budget. We understand that every hour spent cleaning up is an hour lost of revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need. 

If you find yourself needing an emergency water cleanup contact our office. Our crew is available 24/7.

No job is too big....

8/3/2015 (Permalink)

The square footage of this warehouse is 65,000.

SERVPRO of Portland has been approved and named to the Commerical Large Loss Division. Our trained and qualified team is here to serve all your commercial large loss needs. This picture shows our crews cleaning the ceiling of a large warehouse that caught fire. Our teams are working hard to make it like it never even happened.