SERVPRO of Portland Employee Photos

Our Amazing Team

Our hard working team provides excellent customer service and quality work. SERVPRO of Portland's staff and crew members have years of experience, training and the knowledge to get the job done right making it "Like it never even happened."

Chris Woodbrey - General Manager

Chris has been working for SERVPRO of Portland since May 1989. He started is career at SERVPRO working on our carpet cleaning truck. He has worked his way up through our franchise and now oversees the day to day production with our crew. His experience and dedication to our team is instrumental in our teams success.

Chris has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC). Applied Structural Drying, Fire & Smoke Restoration.

In Chris's spare time he enjoys going out to dinner with his wife Christina, puttering around the house and playing with his dog Zoe. 

A lady standing in front of SERVPRO sign.

Katrina Millett- Operations Manager

Katrina has been with SERVPRO of Portland since 2008. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage & Restoration, Applied Structural Drying and Fire & Smoke Restoration.  Katrina has developed great relationships with our customers and has excellent communication skills. In her spare time, Katrina enjoys hanging with friends and boating on Sebago Lake. 

A man sitting in a chair wearing a SERVPRO shirt

Jim Francoeur- Reconstruction Services

Jim Francoeur joined our team in October 2015. Jim manages our construction services division for our Portland office. Jim brings 30+ years of experience specializing in insurance claims in Maine. After mitigation work has been completed, Jim will begin the reconstruction process in your home or business to get your property back to its preloss condition.

Mary Cobb- Office Manager/HR

Mary joined our team in the Fall of 2018. She has been a great asset to our team managing the office and taking care of our HR needs. We love that her candy bowl is always full in the office. When not working at SERVPRO of Portland, Mary enjoys outdoor activities with her family, hiking, biking, kayaking, snowshoeing and traveling anywhere with her "sisters".

A girl standing in front of beige wall

Bridget Arey-Billing Specialist

Bridget joined our team in June of 2014 and is currently our Job File Coordinator. She also works closely with our Large Loss/Disaster Recovery Team and is proficient with Time and Materials. In her spare time she enjoys spending time with her family, she is the middle child of 9 siblings. She enjoys the Maine summers, going to the beach and playing disc golf.  Bridget has a rescue cat Whitmore and enjoys going for walks with her new Sheep-Doodle puppy Pippen. 

A girl in a purple shirt smiling and sitting in a chair

Heather Brownell - Administrative Assistant

Heather joined our team in February 2017. She started working with the production team and was a huge asset helping with fire and water cleanups.  In March 2019 she moved into the role of Administrative Assistant. Heather is the first person who will greet you when you visit our office. She is a great addition to our office using her experience as production technician for 2 years. In her spare time she enjoys spending time with her daughter Leah and her cute little orange cat Baby.  

Heather currently has her pesticide license and is IICRC certfified in water damage. 

A lady with long brown hair standing near a SERVPRO wall

Christina Cawood- Administrative Assistant

Christina started working for SERVPRO of Portland in August of 2020.  Christina's responsibilities in the office include A/R, answering the phone and scheduling. Christina has an amazing attitude and customer service skills. 

In Christina's free time she enjoys spending time with her 5 year old son. She also has 2 dogs, Maxine and Penny and 1 cat named Ramsey. 

A man wearing a hat standing in front of SERVPRO wall

Dustin Souza- Project Manager

Dustin has been with SERVPRO of Portland since 2010.  He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration. Dustin is a valuable asset to our team, always smiling and is willing to take any job he is assigned to. 

In Dustin's spare time he enjoys hanging with his family, visiting Cape Cod, vacations, summer trips and cooking on his smoker.  Their family cat is named Elsa.

A man standing in front of van

Kevin Noonan- Project Manager

We are happy to welcome Kevin Noonan to our team. Kevin is no stranger to the restoration industry and will be part of our team of estimators. Kevin started with us in March 2019 and has been working side by side with our team. In Kevin's free time he enjoys camping, hiking and mountain biking.

A Man with a hat standing in front of a wall

Alex Josephs - Project Manager

Alex joined our SERVPRO of Portland team in February 2021.  Alex has spent the last five years working for a SERVPRO Franchise in Central Florida.  He started his career as a technician and quickly worked his way to Crew Chief and Production Manager.  Alex and his wife relocated to Maine for job opportunities and we are so fortunate to have Alex on our team. When asked what he enjoys about the restoration industry? Alex's response,  "This industry interests me because I love helping people through tough times and overcoming challenges".  In Alex's free time he enjoys playing with their dachshund Archie and forging knives.   

Holly Merrill- Marketing Manager

Holly has been with SERVPRO of Portland since August of 2012. Prior to coming to joining the SERVPRO team, she was in the property management industry for 12 years. She works closely with property managers and facilities directors as their go to for emergency and non-emergency services. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration. Holly is a board member with the Maine Apartment Association and MREMA and currently sits on the Membership Committee for MEREDA. 

In Holly's spare time she enjoys watching her kids play hockey, lacrosse  and soccer, hanging with family & friends and going to the beach. 

A blonde woman standing in front of SERVPRO one team sign

Kelly Overlock- Marketing Representative

Kelly has been with SERVPRO of Portland since March of 2007.  Prior to marketing for SERVPRO she worked in the office managing the HR duties, invoicing and estimating for our Portland office. Kelly works closely with businesses in the Windham, Gorham and Portland areas and volunteers for the Sebago Lakes Chamber of Commerce. She is also a member of the Windham Business Exchange. 

In Kelly's spare time she enjoys shopping and playing with her new puppy Ella, a Standard Poodle. 

Male smiling and standing in front of SERVPRO sign

Rick Talbot - Marketing Representative

Rick joined our Marketing Team in November 2019 and will be working closely with our commercial customers and helping them develop an Emergency Ready Profile for their business.  He firmly believes in building and maintaining relationships which has made him successful in his past careers always keeping him top of mind. Rick lives in Standish with his wife Sue, dogs Lucy and Bella and cat Harley (kittles). 

A girl standing in front of SERVPRO one team sign

Sara Ohmeis - Contents Manager

How lucky we are to have found Sara!  Sara joined our team in February 2021 and comes with 15 years experience in the restoration industry,  specializing in all things contents.  Sara is IICRC certified in water, mold and fire contents. Sara is also lead certified.  Sara works closely with customers to ensure their belongings are itemized, packed appropriately and cleaned after a disaster has occurred. Sara enjoys spending time with her daughter and their 2 dogs, hiking, camping, paddle boarding and refurbishing furniture. 

A man in a hat standing in front of SERVPRO sign.

Ryan Alward - Assistant Production Manager

Ryan joined our SERVPRO team in October 2016. Ryan goes above and beyond and is always willing to help out a crew on the weekends or at night, taking on any emergencies that occur. We are delighted to have Ryan on our team.  Ryan is IICRC certified in water (WRT), Fire (SRT) and Trauma and Crime Scene Cleanup (TCST).

A man standing in front of a green SERVPRO sign

Kyle Lemay -Assistant Production Manager

Kyle rejoins our team as a hard working & dedicated employee. Kyle's previous experience with our team made it an easy transition for him to jump back into the busy schedule, helping those affected by water and fire damage. Kyle has been instrumental in working with businesses disinfecting against COVID-19. Kyle has his water (WRT) and Fire (SRT) IICRC Certification. 

A man standing in front of SERVRPO one team sign

Dylan Francoeur - Reconstruction Supervisor

Dylan joined our team in October 2015  and works closely with customers and contractors while supervising both residential and commercial reconstruction jobs. Dylan is  motivated and hard working and we couldn't be luckier to have him on our team. In Dylan's spare time he enjoys fishing, fishing and more fishing. 

Bill Langlais- Equipment Maintenance and Inventory Specialist

Bill joined our team summer of 2017 and has been a huge asset. Bill is responsible for fixing equipment, making sure the warehouse is stocked with product and equipment to ensure our crews have the items to do their jobs. 

A man standing in front of the SERVPRO one team sign

Elliott Rich - Crew Chief

Elliott joined our team in August of 2020 and has been a great addition to our team. Elliott is IICRC certified in water (WRT) and was named Employee of the Month in October 2020. 

A man with a mask on standing in front of SERVPRO one team sign

Zach Johnson - Crew Chief

Zach has been a great addition to our team since he joined Team Lamey in April of 2020. He is motivated, steps up and has become a great leader to our team. Zach not only helps out to the day to day productions but also works with our Large Loss Team. 

A lady wearing a hat standing in front of the SERVPRO one team sign

Erica Pitts - Production Technician

Erica joined SERVPRO of Portland in June of 2020.  Erica comes to us with years of experience in the restoration industry. She is very good at her job and gets things done. She is a solid leader on our team. 

A man standing in front of the SERVPRO one team sign

John Hughes - Production Technician

John joined SERVPRO of Portland in January 2021 and has been a great asset to our team.  He is eager to learn continues to grow his skills as a production technician. 

A lady with long hair standing in front of the SERVPRO one team sign

Ashley Brown - Production Technician

Ashley joined SERVPRO of Portland in January 2021.  In her short time with us she is has proven herself over and over. She is motivated, works fast, always willing to help her teammates and has the most infectious laugh. She earned the Employee of the Month in March 2021!